Freelance Financial Services Professional Workflow Map

In this article, we’ve created a starter Freelance Financial Services Professional Workflow Map that you can use to start planning out your product/service delivery and we’ve outlined a few examples of experiments that you can run in your Freelance Financial Services Professional role.

Ready to get started? Download the Workflow Map template or get in touch to discuss how a workflow coach could help you fast-track your business improvement.

Systems & Processes for Freelance Financial Services Professional

The path towards better systems and processes in your Freelance Financial Services Professional role starts with mapping out your most important business processes. Being able to see your business processes laid out visually helps you to collaborate with your team on how to improve and grow. By repeating this collaboration process, you’ll develop a culture of continuous improvement that leads to a growing business and streamlined systems and processes that increase customer & staff experience.

To help you start mapping out your processes, we’ve developed a sample flow for a Freelance Financial Services Professional Workflow Map that you can use with your team to start clarifying your processes and then run Business Experiments so you can build a better business.

Workflow Map For A Freelance Financial Services Professional

1. Initial Consultation: Meet with the client to understand their financial goals, needs, and current situation.
2. Needs Assessment: Analyze the client’s financial situation and identify areas that require attention or improvement.
3. Proposal Development: Create a customized financial plan that addresses the client’s specific needs and goals.
4. Plan Presentation: Present the financial plan to the client, explaining the strategies and recommendations in detail.
5. Implementation: Assist the client in executing the recommended strategies, such as opening investment accounts or setting up insurance policies.
6. Monitoring and Review: Regularly review the client’s financial plan and make adjustments as needed to ensure it remains aligned with their goals.
7. Performance Reporting: Provide periodic reports to the client, detailing the performance of their investments or other financial products.
8. Tax Planning: Offer guidance on tax-efficient strategies to minimize the client’s tax liability and maximize their financial outcomes.
9. Retirement Planning: Help the client develop a comprehensive retirement plan, including savings goals, investment strategies, and income projections.
10. Ongoing Support: Provide ongoing support and guidance to the client, answering questions, addressing concerns, and adapting the financial plan as circumstances change

Business Growth & Improvement Experiments

Experiment 1: Client Referral Program
Description: Implement a client referral program where existing clients are incentivized to refer new clients to the freelance financial services professional. This can be done by offering discounts on future services or providing a referral bonus. The program can be promoted through email campaigns, social media, and personalized outreach to existing clients.
Expected Outcome: Increased client acquisition through word-of-mouth referrals, leading to a larger client base and increased revenue.

Experiment 2: Streamlined Onboarding Process
Description: Review and streamline the onboarding process for new clients. This can involve creating standardized templates for client agreements, questionnaires, and data collection forms. Additionally, consider automating certain aspects of the onboarding process, such as electronic signatures and document sharing platforms.
Expected Outcome: Improved efficiency in onboarding new clients, reduced administrative burden, and enhanced client experience.

Experiment 3: Diversify Service Offerings
Description: Assess the current service offerings and identify potential areas for expansion or diversification. This could involve adding new services such as tax planning, investment advisory, or financial education workshops. Conduct market research to understand the demand for these services and develop a marketing strategy to promote the new offerings.
Expected Outcome: Increased revenue streams, expanded client base, and improved competitiveness in the finance and accounting industry.

Experiment 4: Client Satisfaction Surveys
Description: Implement a client satisfaction survey to gather feedback on the freelance financial services professional’s performance and identify areas for improvement. The survey can be sent to clients after completing a project or on a regular basis to gauge overall satisfaction. Analyze the survey results and use the feedback to make necessary adjustments to service delivery.
Expected Outcome: Improved client satisfaction, enhanced service quality, and increased client retention.

Experiment 5: Strategic Partnerships
Description: Explore potential strategic partnerships with complementary professionals or businesses in the finance and accounting industry. This could involve collaborating with tax accountants, lawyers, or financial planners to offer bundled services or referral arrangements. Identify potential partners, establish mutually beneficial agreements, and promote the partnerships to clients.
Expected Outcome: Increased client referrals, expanded service offerings, and enhanced credibility through association with reputable partners.

Experiment 6: Online Marketing Campaign
Description: Develop and execute an online marketing campaign to increase the freelance financial services professional’s online visibility and attract new clients. This can include creating a professional website, optimizing search engine rankings, running targeted social media ads, and producing valuable content through blog posts or videos.
Expected Outcome: Increased online presence, higher website traffic, improved lead generation, and enhanced brand awareness.

Experiment 7: Client Retention Program
Description: Implement a client retention program to nurture existing client relationships and encourage repeat business. This can involve sending personalized newsletters, organizing client appreciation events, or offering exclusive discounts or perks to loyal clients. Regularly communicate with clients to stay top-of-mind and provide ongoing value.
Expected Outcome: Improved client loyalty, increased client retention rates, and higher lifetime value of clients

What Next?

The above map and experiments are just a basic outline that you can use to get started on your path towards business improvement. If you’d like custom experiments with the highest ROI, would like to work on multiple workflows in your business (for clients/customers, HR/staff and others) or need someone to help you implement business improvement strategies & software, get in touch to find out whether working with a workflow coach could help fast-track your progress.