In this article, we’ve created a starter Freelance Financial Tax Advisor Workflow Map that you can use to start planning out your product/service delivery and we’ve outlined a few examples of experiments that you can run in your Freelance Financial Tax Advisor role.
Ready to get started? Download the Workflow Map template or get in touch to discuss how a workflow coach could help you fast-track your business improvement.
Contents
The path towards better systems and processes in your Freelance Financial Tax Advisor role starts with mapping out your most important business processes. Being able to see your business processes laid out visually helps you to collaborate with your team on how to improve and grow. By repeating this collaboration process, you’ll develop a culture of continuous improvement that leads to a growing business and streamlined systems and processes that increase customer & staff experience.
To help you start mapping out your processes, we’ve developed a sample flow for a Freelance Financial Tax Advisor Workflow Map that you can use with your team to start clarifying your processes and then run Business Experiments so you can build a better business.
1. Initial consultation: Meet with the client to understand their financial needs and goals, and gather necessary information for tax preparation.
2. Data collection: Collect all relevant financial documents and records from the client, such as income statements, expense receipts, and investment statements.
3. Tax preparation: Analyze the collected data and prepare accurate and compliant tax returns for the client, ensuring all applicable deductions and credits are considered.
4. Review and verification: Thoroughly review the prepared tax returns to ensure accuracy and compliance with tax laws and regulations.
5. Client review: Present the prepared tax returns to the client for their review and approval, addressing any questions or concerns they may have.
6. Filing and submission: Electronically file the tax returns with the appropriate tax authorities, ensuring all necessary forms and schedules are included.
7. Tax payment guidance: Provide guidance to the client on their tax payment obligations, including estimated tax payments and any outstanding tax liabilities.
8. Audit support: Assist the client in case of a tax audit, providing necessary documentation and representing them during the audit process.
9. Tax planning: Offer proactive tax planning strategies to help the client minimize their tax liability and optimize their financial situation for future tax years.
10. Ongoing support: Maintain a long-term relationship with the client, offering ongoing financial advice and support throughout the year, including tax-related queries and updates
Experiment 1: Client Referral Program
Description: Implement a client referral program where existing clients are incentivized to refer new clients to the freelance financial tax advisor. This can be done by offering a discount on their next service or a small monetary reward for each successful referral.
Expected Outcome: Increased client base and revenue as existing clients are motivated to refer new clients, leading to a higher number of potential leads and conversions.
Experiment 2: Streamlined Onboarding Process
Description: Review and streamline the onboarding process for new clients by digitizing paperwork, creating standardized templates, and utilizing online platforms for document sharing and signing. This will reduce administrative tasks and improve efficiency in client onboarding.
Expected Outcome: Improved client experience, reduced onboarding time, and increased capacity to take on more clients, resulting in higher productivity and potential revenue growth.
Experiment 3: Specialized Service Packages
Description: Develop specialized service packages tailored to specific client needs, such as tax planning for small businesses, tax optimization for high-net-worth individuals, or tax compliance for expatriates. These packages can be marketed as comprehensive solutions, providing added value to clients.
Expected Outcome: Attracting a niche market by offering specialized services, increasing client satisfaction, and potentially commanding higher fees due to the unique expertise provided.
Experiment 4: Online Marketing Campaign
Description: Launch an online marketing campaign targeting individuals and businesses in need of financial tax advisory services. Utilize social media platforms, search engine optimization (SEO), and targeted online advertisements to reach a wider audience and generate leads.
Expected Outcome: Increased brand visibility, a higher number of inquiries, and potential conversions as the freelance financial tax advisor reaches a broader audience and establishes an online presence.
Experiment 5: Client Satisfaction Surveys
Description: Implement regular client satisfaction surveys to gather feedback on the quality of service provided. This can be done through online surveys or personalized follow-up emails. Analyze the feedback to identify areas for improvement and address any concerns or issues raised by clients.
Expected Outcome: Improved client satisfaction, enhanced service quality, and increased client retention as the freelance financial tax advisor demonstrates a commitment to meeting client needs and continuously improving their services.
Experiment 6: Collaboration with Other Professionals
Description: Establish partnerships or collaborations with other professionals in related fields, such as accountants, financial planners, or lawyers. This can involve cross-referrals, joint marketing efforts, or even offering bundled services to clients.
Expected Outcome: Expanded network, increased referrals, and potential business growth as the freelance financial tax advisor taps into new client bases through collaborations, while also providing a more comprehensive range of services to existing clients.
Experiment 7: Continuous Professional Development
Description: Invest in continuous professional development by attending relevant workshops, seminars, or obtaining additional certifications in specialized areas of tax advisory. This will enhance expertise, keep up with industry trends, and provide clients with the most up-to-date knowledge and solutions.
Expected Outcome: Enhanced credibility, increased client trust, and potential differentiation from competitors as the freelance financial tax advisor demonstrates a commitment to professional growth and staying ahead in the field
The above map and experiments are just a basic outline that you can use to get started on your path towards business improvement. If you’d like custom experiments with the highest ROI, would like to work on multiple workflows in your business (for clients/customers, HR/staff and others) or need someone to help you implement business improvement strategies & software, get in touch to find out whether working with a workflow coach could help fast-track your progress.
