In this article, we’ve created a starter Freelance Intuit Turbotax Specialist Workflow Map that you can use to start planning out your product/service delivery and we’ve outlined a few examples of experiments that you can run in your Freelance Intuit Turbotax Specialist role.
Ready to get started? Download the Workflow Map template or get in touch to discuss how a workflow coach could help you fast-track your business improvement.
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The path towards better systems and processes in your Freelance Intuit Turbotax Specialist role starts with mapping out your most important business processes. Being able to see your business processes laid out visually helps you to collaborate with your team on how to improve and grow. By repeating this collaboration process, you’ll develop a culture of continuous improvement that leads to a growing business and streamlined systems and processes that increase customer & staff experience.
To help you start mapping out your processes, we’ve developed a sample flow for a Freelance Intuit Turbotax Specialist Workflow Map that you can use with your team to start clarifying your processes and then run Business Experiments so you can build a better business.
1. Initial consultation: Meet with clients to understand their specific tax needs and gather necessary information.
2. Data collection: Collect all relevant financial documents and information from clients, such as W-2 forms, 1099 forms, and other income and deduction records.
3. Tax preparation: Utilize Intuit TurboTax software to accurately prepare and complete clients’ tax returns based on the collected data.
4. Review and verification: Thoroughly review the prepared tax returns to ensure accuracy and compliance with tax laws and regulations.
5. Client communication: Discuss the prepared tax returns with clients, addressing any questions or concerns they may have and providing explanations of the calculations and deductions.
6. Filing and submission: Electronically file the tax returns on behalf of clients, ensuring they are submitted to the appropriate tax authorities within the designated deadlines.
7. Tax payment assistance: Provide guidance and support to clients in understanding their tax liabilities and making timely payments to the tax authorities.
8. Audit support: Offer assistance and representation to clients in the event of an audit, helping them navigate the process and respond to any inquiries from tax authorities.
9. Tax planning: Collaborate with clients to develop strategies for minimizing their tax liabilities and maximizing their tax benefits in future years.
10. Ongoing support: Maintain a long-term relationship with clients, offering continuous support and advice on tax-related matters throughout the year
Experiment 1: Online Marketing Campaign
Description: Launch an online marketing campaign targeting individuals and small businesses in need of tax preparation services. Utilize social media platforms, search engine optimization techniques, and targeted advertisements to increase brand visibility and attract potential clients.
Expected Outcome: Increased website traffic, higher conversion rates, and a larger client base, resulting in a boost in revenue and business growth.
Experiment 2: Client Referral Program
Description: Implement a client referral program where existing clients are incentivized to refer new clients to the freelance Intuit Turbotax specialist. Offer discounts, rewards, or exclusive benefits to clients who successfully refer new business.
Expected Outcome: Increased client acquisition through word-of-mouth marketing, improved client loyalty, and a steady stream of new clients, leading to business expansion and increased revenue.
Experiment 3: Streamlined Workflow Automation
Description: Identify repetitive tasks and manual processes within the tax preparation workflow and explore automation solutions. Utilize software tools, such as robotic process automation (RPA) or workflow management systems, to streamline and automate these tasks, reducing human error and saving time.
Expected Outcome: Increased efficiency, reduced turnaround time, improved accuracy, and enhanced client satisfaction, resulting in higher productivity and the ability to handle a larger volume of clients.
Experiment 4: Specialized Niche Targeting
Description: Identify a specific niche within the finance and accounting industry, such as tax planning for real estate investors or tax compliance for freelancers, and position oneself as an expert in that area. Develop targeted marketing materials, create educational content, and attend industry-specific events to attract clients within the chosen niche.
Expected Outcome: Increased credibility and reputation as a specialist in the chosen niche, higher client retention rates, and a competitive advantage over generalist tax professionals, leading to business growth and increased revenue.
Experiment 5: Continuous Professional Development
Description: Invest time and resources in continuous professional development by attending relevant workshops, webinars, and conferences, and obtaining certifications or advanced training in tax preparation and related fields. Stay updated with the latest tax laws, regulations, and industry trends to provide clients with the most accurate and up-to-date advice.
Expected Outcome: Enhanced expertise and knowledge, improved client trust and satisfaction, increased referrals, and the ability to offer additional value-added services, resulting in business growth and a competitive edge in the market
The above map and experiments are just a basic outline that you can use to get started on your path towards business improvement. If you’d like custom experiments with the highest ROI, would like to work on multiple workflows in your business (for clients/customers, HR/staff and others) or need someone to help you implement business improvement strategies & software, get in touch to find out whether working with a workflow coach could help fast-track your progress.
