In this article, we’ve created a starter Freelance Project Manager Workflow Map that you can use to start planning out your product/service delivery and we’ve outlined a few examples of experiments that you can run in your Freelance Project Manager role.
Ready to get started? Download the Workflow Map template or get in touch to discuss how a workflow coach could help you fast-track your business improvement.
Contents
The path towards better systems and processes in your Freelance Project Manager role starts with mapping out your most important business processes. Being able to see your business processes laid out visually helps you to collaborate with your team on how to improve and grow. By repeating this collaboration process, you’ll develop a culture of continuous improvement that leads to a growing business and streamlined systems and processes that increase customer & staff experience.
To help you start mapping out your processes, we’ve developed a sample flow for a Freelance Project Manager Workflow Map that you can use with your team to start clarifying your processes and then run Business Experiments so you can build a better business.
1. Initial consultation: Meet with the client to understand their project requirements, goals, and expectations.
2. Proposal development: Create a detailed project proposal outlining the scope, timeline, deliverables, and cost estimates.
3. Contract negotiation: Discuss and finalize the terms and conditions of the project contract, including payment terms and project milestones.
4. Project planning: Develop a comprehensive project plan, including task breakdown, resource allocation, and project timeline.
5. Execution: Implement the project plan by coordinating and managing resources, monitoring progress, and ensuring timely completion of tasks.
6. Communication and collaboration: Maintain regular communication with the client and project team, providing updates, addressing concerns, and facilitating collaboration.
7. Quality assurance: Conduct regular quality checks to ensure that project deliverables meet the client’s requirements and adhere to industry standards.
8. Risk management: Identify and mitigate potential risks and issues that may impact project progress or outcomes.
9. Client review and feedback: Seek client feedback on project deliverables, address any concerns or revisions, and ensure client satisfaction.
10. Project closure: Wrap up the project by conducting a final review, documenting lessons learned, and delivering the final project deliverables to the client
Experiment 1: Implementing project management software
Description: The freelance project manager can experiment with implementing project management software to streamline their business operations. This software can help in organizing tasks, tracking progress, and managing resources efficiently. It can also facilitate effective communication and collaboration with clients and team members.
Expected Outcome: The project manager can expect improved project planning and execution, enhanced productivity, and better client satisfaction. The software can help in reducing manual errors, minimizing delays, and increasing overall project success rates.
Experiment 2: Offering additional financial consulting services
Description: The freelance project manager can experiment with expanding their service offerings to include financial consulting services. This can involve providing expert advice on financial planning, budgeting, forecasting, and risk management to clients in the finance and accounting industry.
Expected Outcome: By offering additional financial consulting services, the project manager can attract a wider range of clients and increase their revenue streams. This experiment can lead to increased client retention, improved reputation, and potential referrals from satisfied clients.
Experiment 3: Outsourcing non-core tasks
Description: The freelance project manager can experiment with outsourcing non-core tasks, such as administrative work, bookkeeping, or data entry, to external service providers. This can free up valuable time and resources, allowing the project manager to focus on their core competencies and high-value activities.
Expected Outcome: By outsourcing non-core tasks, the project manager can achieve increased efficiency, reduced workload, and improved time management. This experiment can lead to better work-life balance, increased client satisfaction, and the ability to take on more projects simultaneously.
Experiment 4: Implementing a client feedback system
Description: The freelance project manager can experiment with implementing a client feedback system to gather valuable insights and improve their services. This can involve sending out surveys, conducting interviews, or using online platforms to collect feedback from clients regarding their experience, satisfaction levels, and suggestions for improvement.
Expected Outcome: By implementing a client feedback system, the project manager can gain a better understanding of client needs and expectations. This experiment can lead to improved service quality, enhanced client relationships, and increased client loyalty. It can also help in identifying areas for improvement and making necessary adjustments to meet client requirements effectively.
Experiment 5: Collaborating with other freelancers or agencies
Description: The freelance project manager can experiment with collaborating with other freelancers or agencies specializing in complementary services within the finance and accounting industry. This collaboration can involve partnering on projects, sharing resources, or referring clients to each other.
Expected Outcome: By collaborating with other freelancers or agencies, the project manager can expand their network, access a broader range of expertise, and offer comprehensive solutions to clients. This experiment can lead to increased project opportunities, improved service offerings, and potential cross-referrals, ultimately contributing to business growth and success
The above map and experiments are just a basic outline that you can use to get started on your path towards business improvement. If you’d like custom experiments with the highest ROI, would like to work on multiple workflows in your business (for clients/customers, HR/staff and others) or need someone to help you implement business improvement strategies & software, get in touch to find out whether working with a workflow coach could help fast-track your progress.
